Policy

XSCAPE Theatres Corporate Policies

Rated R Policy
For R-Rated Films: Under 17 requires accompanying parent or adult guardian (age 21 or older) and 25 years and under must show ID.

No Outside Food or Drink Permitted
The Xscape Theatres provides many food and beverage choices. Please do not bring any food or drink with you to the theatre.

No Smoking/Electronic Cigarettes
In addition to being a no-smoking facility, the use of electronic cigarettes is prohibited at all Xscape Theatres locations.

No Cameras/Recording Equipment Allowed
Illegal camcording in movie theaters is the source of over 90% of all illegally copied movies in their initial release form. Camcording in movie theaters is a federal felony punishable by steep fines and up to three years in prison, and is also a criminal violation under state law in most states.

Tax Exempt Policy
Tax Exempt organizations will need to submit their tax exemption documents no later than 5 Business days prior to their scheduled showing. If documents are not submitted prior to 5 days we may not be able to verify the documents and will be unable to authorize the exemption for your transaction but we will make every effort to accommodate the request.

Xscape Theatres Code Of Conduct - Click Here or posted at any of our theatre locations.


Theatre Specific Policies

Northgate 14 & Riverview 14 - Family Friendly Policy

In order to offer all of our guests the best movie going experience, no one 16 years of age or younger will be admitted to any showing beginning after 9:00 p.m. unless accompanied by a parent or legal guardian.

  • Legal Guardian is defined as 21 years of age or older.

  • A Legal Guardian can only sponsor a maximum of 4 youth.

  • If the movie finishes after 9:00 p.m. the youth, 16 or under, will have 20 minutes to leave the theatre premises after the movie ends.


Our Statement on the Coronavirus/COVID-19

To Our Valued Guests,

 

At Xscape Theatres the health and safety of our guests and staff is extremely important, we are closely monitoring the evolving coronavirus/COVID-19 situation.  Following the guidance provided by the Centers for Disease Control and the local Health Officials, we are taking the following precautions for your health and comfort.

 

  • Masks must be worn in the building at all times unless you are eating concessions inside the auditoriums during the film.
  • Increasing the frequency and level of deep cleaning of the public spaces in our theatres.
  • Frequent hand washing for our staff.
  • Latex gloves are being worn by all staff during theatre cleanings.
  • Signs regarding proper hygiene practices are place throughout the building.
  • We are requiring our staff to stay home if any concerns of possible illness.
  • If staff or a guest in the theatre is presenting symptoms such as fever, cough and shortness of breath, they will be respectfully asked to leave the premises.
  • We encourage you to assist us with this by taking the standard precautions, including frequent and thorough hand washing to prevent the spread of any flu-like illness.

 

We want to thank you for your patience during this time and your continued patronage of Xscape Theatres.

 

The Xscape Theatres Management and Staff

 

Pop-up Logo
Xscape Theatres Blankenbaker 16
12450 Sycamore Station Place,
Louisville, KY 40299
Xscape Theatres Brandywine 14
7710 Matapeake Business Drive,
Brandywine, MD 20613
Xscape Theatres Howell 14
5361 US Highway 9,
Howell, NJ 07731
Xscape Theatres Jeffersonville 12
2800 Gottbrath Parkway,
Jeffersonville, IN 47130
Xscape Theatres Northgate 14
9471 Colerain Avenue,
Cincinnati, OH 45251
Xscape Theatres Riverview 14
6135 Valleydale Drive,
Riverview, FL 33578
Xscape at 1488
16051 Old Conroe Road,
Conroe, TX 77384
Xscape at Katy Fulshear
26616 Farm to Market 1093,
Richmond, TX 77406