SOP

Section 1 - Human Resources

Xscape Employee Handbook

Employee Handbook Acknowledgement Form 

Electronic Communication and Social Media Policies Form

Employee Availability

Employee Information

Employee Status Change Form

Manager Email Account Agreement

Written Food Employee Health Policy

Employee New Hire Paperwork Checklist (Kentucky,  Maryland,  New Jersey,  Ohio)  

Termination Resignation Form

Manager SOP Acknowledgement

Request for Time Off

Employee Evaluation - Xscape

Master Discipline Form

Theatres Payroll - HR Procedures

SOP - Scheduling Vacation Amendment


Section 2 - Paperwork

Weekly Gross Sheet

Payroll Analysis

Re-Admit Ticket Inventory

3D Re-Admit Ticket Inventory

Xtreme Re-Admit Ticket Inventory

SOP - GM Counting Inventory

Combined Daily Refund & Pass Logs (front/back)

Daily Refund Log

Daily Pass Log

Daily Employee Pass Log

Expense Report

Bulb Report

Invoice / Packing List Transmittal Report

Petty Cash Summary

Schedule of Performances

Notification of Received items without a Packing List

Audit Packet Checklist

Donation Request Form

Employee Count Down Sheet

EOM Daily Safe Count Sheet

Manager Daily Inspection Log (Instructions)

Barter Request Form

Insurance Claims Reporting Information

Incident Report - Blank

Workers' Compensation Reporting Worksheet

OHIOCOMP Injury Reporting

Readmit / Pass Log Overflow Spreadsheet

Emergency Ticket Inventory

3D Emergency Ticket Inventory

XTR Emergency Ticket Inventory

Xscape Payroll Deduction Authorization Form

Xscape Uniform and Name Tag Deduction Agreement Form

SOP - Online Ticket NPU Reconciliation

Facilities Repair Log

Xscape Roof Access Log

Time Off Request Form


Section 3 - Training Sheets

Nightly Paperwork Desktop Setup

Instructions for Nightly Gross Sheets

Instructions for Nightly Payroll

Xscape Pass Key

Xscape VIP Ticket Instructions

SOP - Employee Paycheck Procedures

SOP - Alliance Employee Privileges: Concessions & Movies

SOP - Email Signatures

SOP - Cash Out By Employee Report

SOP - Closing Payroll Time - Accounting

SOP - Ordering Office Supplies

SOP - Nightly Paperwork - Incomplete / Incorrect Submission Emails

SOP - Employee Reconciliations

SOP - Management Email Accounts Agreement

SOP - Hiring & Scheduling

SOP - Readmit / Pass Log Explanation & Overflow Spreadsheet

Digital Cinema Naming Conventional Sheet

Guide to Service Animals In Motion Pictures

SOP - Performance Schedule Requirements

SOP - Communication (Email)

SOP - Termination Policy

SOP - Projection Xenon Bulbs

SOP - Projection Booth Cleaning

SOP - Gift Card Sales

SOP - Emergency Tickets

Emergency Ticket Selling Log

Corporate Email and Reports Distribution List

SOP - Security in Auditoriums for Seating

IT - Support - FRSPros Contact Sheet

SOP - In Theatre Trailer Check

Code of Conduct

Family Friendly Policy (Northgate)

SOP - Paystub and Paycheck Retention

SOP - Application Retention

SOP - Birthday Party Room Rental Emails

SOP - File Retention & Procedures

SOP - VIP Pass Instructions

SOP - Unopened Case Count Verification

SOP - Theatre Maintenance, Lane Valente, An approved Vendor for bidding work at your locations

SOP - Corp Refund Request

SOP - Incident Reporting Procedures

SOP - Lost & Found Items

SOP - NATO FAQ on Reserved Seating and the ADA

Xscape Payroll Deduction Authorization Form

SOP - Summer Kids Shows

SOP - Paycor Onboarding

SOP - Week Ending Packets Received to Corporate

Xscape Manager Dress Code Policy

SOP - Set Up For 2% Discount on BIB's w/ Payment of 15 Days 

SOP - MoviePass Split Pay Instructions

SOP - Loading/Updating Showtimes in CSXPRESS

SOP - Reporting a Vistar Delivery Discrepancy

SOP - Sysco Delivery Issues

SOP - Power Outages and Projection Interruptions

SOP - Purchasing Sellable and Non-Sellable Items from Non-Preapproved Vendors

SOP - Managers In Office

SOP - Tax Exemption Information and Procedures

SOP - Customer Food Allergy Accommodations

SOP - Answering The Phone

SOP - Credit/Debit Card Purchases and Refund Eligibility

SOP - Checking Card Numbers

SOP - Outside Vendors and Releasing Materials to Outside Sources

SOP - Legal Documents Received

SOP - Private Watch Party Schedule Directions


Section 4 - TAPOS Training Sheets

Cashing Up

End of Day Procedures

EOM Inventory

Inventory

Non-Saleable Inventory

Receiving Inventory

Inventory Count Sheet

Weekly Gross Sheet Instructions

NPU Instructions

TAPOS POS Instructions

Audit Packet Checklist

Section 5 - Covid-19 Procedures and Signs

Cleaning Procedures

Temperature and Symptom Log

Respiratory Hygiene Sign

Sanitizer Station Sign

Social Distancing Sign

Employee Wash Hands Sign

No Free Refills Sign


Section 6 - HACCP Plan Paperwork

Written Procedures for Employee Training

Brandywine Theatre Menu

HACCP Plan

CCP: Cook/Serve

CCP: Ice Cream Products

CCP: Chicken Tenders (Turbo Chef)

CCP: Fries, Pizza, Pretzel Bites (Turbo Chef)

CCP: White Castles (Commercial Microwave)

Cold Storage and Food Handling Procedures

Hot Dog Spoilage Log

Hot Dog Temperature Check Log

SOP - Cooking Hot Dogs During Non-peak Hours

Thermometer Calibration Log

Thermometer Calibration Instructions


Section 7 - Instructional Videos

Projection Training Videos

Ice Chute Cleaning - Part 1

Ice Chute Cleaning - Part 2

Cash Handling

Live Source Streaming Instructions

Live Source Streaming - Troubleshooting

 

 

 

 


 

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Xscape Theatres Blankenbaker 16
12450 Sycamore Station Place,
Louisville, KY 40299
Xscape Theatres Brandywine 14
7710 Matapeake Business Drive,
Brandywine, MD 20613
Xscape Theatres Jeffersonville 12
2800 Gottbrath Parkway,
Jeffersonville, IN 47130
Xscape Theatres Northgate 14
9471 Colerain Avenue,
Cincinnati, OH 45251
Xscape Theatres Riverview 14
6135 Valleydale Drive,
Riverview, FL 33578
Xscape at 1488
16051 Old Conroe Road,
Conroe, TX 77384
Xscape at Katy Fulshear
26616 Farm to Market 1093,
Richmond, TX 77406